Privacy Policy

Privacy Statement – Moulins des Ardenne

Last updated: 3 February 2026

At Moulins des Ardenne, we attach great importance to your privacy. We process your personal data with care and in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).
More information about this legislation can be found at:
https://eur-lex.europa.eu/eli/reg/2016/679/oj

• Who processes your data?

Moulins des Ardenne
Molenheidestraat 15
3530 Houthalen-Helchteren – Belgium
📧 info@moulinsdesardenne.be

We act as the data controller within the meaning of the GDPR.

2. What data do we collect?

We only process personal data that you provide to us yourself or that is necessary for our operations, such as:

• contact details (name, email address, telephone number)

• information you share via email or forms

In addition, we collect limited anonymised technical data about the use of our website (such as browser type and pages visited) in order to improve the website.

• Why do we process your data?

Your data is processed exclusively for the following purposes:

• answering questions

• providing information or newsletters (if you subscribe)

• performing contracts

• improving and securing our website

• complying with legal obligations

This processing is based on your consent, the performance of a contract, a legal obligation, or our legitimate interest, as provided for in Article 6 of the GDPR.

• How long do we retain your data?

We do not retain personal data for longer than necessary for the purpose for which it was collected, taking into account statutory retention periods (such as accounting obligations).
The data is then securely deleted or anonymised.

• Do we share data with third parties?

Your personal data is not sold or rented.
In some cases, we work with external service providers (such as hosting, email, or analytics providers). They process data solely on our behalf and in accordance with the GDPR, under data processing agreements.

If data is processed outside the European Economic Area, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (Articles 44–49 GDPR).

• Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access, including secure connections and restricted access to data.

• Your rights

You have the rights provided for in Chapter III of the GDPR, including:

• the right of access

• the right to rectification

• the right to erasure

• the right to restriction of processing or to object

• the right to data portability

• the right to withdraw your consent

You can exercise these rights by contacting us at info@moulinsdesardenne.be.
We will respond within the statutory period of 1 month.

Not satisfied? You can lodge a complaint with the Belgian Data Protection Authority:
https://www.dataprotectionauthority.be

• Cookies

Our website uses cookies.
For more information about which cookies we use and how you can manage your preferences, please refer to our cookie policy:
https://www.moulinsdesardenne.be/nl/cookiebeleid

• Minors & profiling

Our services are not aimed at persons under the age of 16.
We do not use automated decision-making or profiling that produces legal or similarly significant effects.

• Changes

This privacy statement may be amended in the event of changes to legislation or our operations. The most recent version is always available on our website.